After completing your purchase, you will receive a notification via email with the status of your order, and we will process it within a maximum of 24 hours (except for custom garments, as the processing time is 3 to 5 business days). If you have not received the notification after 24 hours, please contact us.. Click here.
WHO WILL DELIVER MY PACKAGE?
NERO works in collaboration with FedEx, so our shipments are fast and safe
WHICH ARE THE DESTINATIONS WE SHIP TO?
We ship worldwide, with delivery times of 3 to 6 business days depending on the destination. In addition to that, We offer free shipping on orders over $50 within the United States and $99 worldwide.
*The shipping time will be indicated during the purchase process on the website.
**During peak season and sales season, delivery may take a little longer.
CAN I CANCEL OR MODIFY MY ORDER?
We start processing your order quickly, which means we can't make any changes once your order is confirmed. This includes changing the shipping address or delivery option.
